Where is my PayPal payment?

Ricardo Seixas
Ricardo Seixas
  • Updated

Q: How often are PayPal payments issued from EarnApp?

A: We issue PayPal payments once a day from Sunday to Thursday. However, it can take up to 7 business days for the payment to be processed. Please check the estimation date in the "transactions" section of your EarnApp account dashboard.

Q: What should I do if my EarnApp transaction shows as "Paid" but I did not receive the payment in my PayPal account?

A: If your transaction is marked as "Paid" but you have not received the payment, it is possible that your PayPal account has been limited. Please check your email for further information from PayPal regarding verification procedures, which may include proof of address and identification. This is a standard process to comply with money laundering laws. If your PayPal account is closed or you have mistyped your account email, the payment amount will be returned to your EarnApp account dashboard in the following days.

Q: Do I need a valid PayPal account to receive payments from EarnApp?

A: Yes, you must have a valid PayPal account to receive payments from EarnApp. We cannot take any responsibility for any issues related to PayPal account limitations, closures, country restrictions, or lack of documentation.

Q: Can I use a third-party PayPal account for currency exchange purposes?

A: We do not recommend using third-party PayPal accounts as an exchange method for other currencies. EarnApp will not be responsible for any losses or transactions ID information related to such activities.

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